Quantitative Analysis of Teacher-Student Computer Mediated Discourse in University Education During the COVID-19 Pandemic

Abstract

The investigation aimed to outline the characteristics and effectiveness of computer-mediated spoken communication between university teachers and students during the COVID-19 pandemic. The study used a quantitative method and gathered data from the population of 100 students at the university; SPSS was used for in-depth statistical analysis. While we believed that technology access, instructor preparedness, and effective communication were the most essential elements of student engagement in activities, we were still looking for a significant effect of these variables. The results were such that older people rated their communication efficiency negatively. Nevertheless, the study stresses that in the process of electronic learning, the accessibility to technology and the quality of communication is not the only criterion that should be considered when determining the engagement in the electronic learning context. The results hereof are highly important for the strategic development of distance learning approaches, as they reveal that the attention should go beyond the academic discussions of technology and communication and should be directed to the whole spectrum of factors that directly or indirectly affect learner engagement.